Author Archives: rusdi123

Communicating Effectively With Home Buyers in 5 Easy Tips

The home buyer is an important element in any home-selling endeavor. After all, it is the home buyer who will decide whether or not to close the deal with the seller. Effective communication with the buyer is a key factor in assuring that he or she gives the sweetest yes to you – after all selling a house is like courting a girl to win her heart. If you’re in a similar situation, here are 5 tips to effectively communicate with your buyers.

Personal Talk

A personal talk with the buyer one or twice will let you know what the buyer wants. By having a heart-to-heart talk, you’re not only digging into his preferences and needs. You are also building a friendship that can be useful in getting leads in the future. Even if the buyer you’re talking to declines your sale, you actually benefit by adding someone new in your referral network.

Written Correspondence

Sending a snail mail or even a post card to your prospective buyers might seem conventional, but a lot of real estate agents and home sellers still value the power of doing so in triggering a successful sale. Some buyers really like to get special attention and by doing so, you are actually creating an impression that you’re considering him or her to be the most likely individual to buy the house.


In a fast-paced world, the email proves to be a worthy channel to make and receive correspondences. Anchored in this fact, why not try your luck in persuading home buyers to look at your house, make an ocular inspection, and perhaps bid or negotiate with the price you are offering.

Social Media

From the web to the mobile world, social media has become a vital part. Almost everyone is hooked on the virtual platform so it is not possible if a home buyer lurks somewhere around the vast realm of the cyber world.

Mobile Platforms

The cell phone along with other android gadgets and smart devices make home selling quite instant. But of course, it does not guarantee a successful sale in less than an hour or more, but it does pay to reach your target buyers through their mobile devices – especially those belonging to the young professionals segment comprised of individuals who are always on the go.

Selling your home might be difficult but it becomes easier when you know how you will communicate with your buyers. Your real estate agent can also impart on how you can carry out an effective communication with prospective buyers

The Power of Words – Unforgettable

We laughed about how it sounded like the beginning of a bad joke. A psychologist, therapist and suicide prevention educator headed to Nanaimo for a mental health break. But it was true! Two of my friends and I decided that a week on Vancouver Island would be fun. We didn’t realize that this would involve us in lots of adventures.

The first was when our airplane got halfway to Calgary and then had to turn back to Medicine Hat. It wasn’t necessarily the wisest thing for the pilot to announce that we had lost one engine and all of the fluid out of the brakes! After a successful landing, we were told that the airlines would pay for a van but one of the passengers had to offer to drive it to Calgary. And so, eight people were loaded into it for the three-hour drive to the Calgary airport. That was interesting!

We had to spend the night in Calgary and flew out the next morning.

Once we arrived in Victoria, things settled down and we all enjoyed our time there before heading north. We laughed together, shared stories and really started to get into the holiday spirit.

Nanaimo is good medicine for tired caregivers. A boat trip culminated in an island picnic. We shopped in second-hand stores in the downtown area and walked along the wharf. It was all so refreshing!

Now I love music and couldn’t help but notice a little jazz club on the same block as our hotel. On our last night there, everyone else was tired but I thought it would be fun to walk over and see who was performing. I slipped a ten dollar bill into my pocket and headed for Katz.

The small martini bar was very full but the server seated me at the only empty table and explained that this was a night when local talent could “jam”. She pointed to a man named Michael who was in charge of the evening and asked me about my background. I explained that I was from Alberta and liked to sing a little jazz.

The next thing I knew, Michael came over to my table and asked if he could join me. We had a wonderful couple of hours of visiting about a wide range of topics. At one point a young man came over to us and got down on his knees while begging Michael to let him sing just one song but Michael told him that it would have to be another night because the program was full. It was obvious that Michael was respected and in charge!

After a couple of hours of conversation, Michael asked if I would come the following Monday and sing with him. I told him that I wasn’t able to because I had another gig booked. (I didn’t mention that my “gig” was that I was scheduled to work the evening shift at the Mental Health Clinic in Medicine Hat). When I said that I was sorry I wouldn’t have a chance to hear him sing he said “Stay after everyone leaves. We’ll lock up and I will sing for you”. I agreed.

Everyone left but the server, Michael and me. As the introductory music began he said “This one’s for you, Linda” and then began singing “Unforgettable”. Wow!

When he ended the song I shook his hand, thanked him and floated down the street back to the hotel.

The next day I told my friends about the wonderful time that they had missed. Without any obligation, Michael had shared his evening and talent with me. He topped it off by singing a song that really made me feel special.

When was the last time someone said or sang something that made you feel special? When have you done this for another person?

Words are so powerful when they are invested in the lives of others. Every day we have opportunities to share our time and say encouraging things. Even just one word can make a big difference and a wonderful memory.

How Your Patients Can Benefit From Online Scheduling With Text

As the population increases, the size of your potential patient base also grows. So while more and more people need your medical assistance, your clinic also has to explore different opportunities to serve them better.

Relying on manual scheduling may hinder your clinic from reaching out to those who need your services. Furthermore, manual scheduling may block your current and potential patients from getting in touch with you. Fortunately, you do not have to be constrained with the traditional way of doing things. You can never go wrong with embracing an innovative approach – in the form of online scheduling with text features. The wonders that online scheduling with text features could do for your clinic should not be underestimated.

Privacy in setting appointments. Going out of their homes just to set up an appointment could be uncomfortable and inconvenient for your patients. They would definitely appreciate a platform for setting up appointments that would not require them to walk an extra mile. They do not have to worry about being seen while entering your clinic. Without a doubt, their privacy and the confidentiality of their appointment would not be compromised with the online scheduling platform.

Speed of appointment scheduling. Your patients will no longer have to fall in line and wait for an hour just to get a piece of paper bearing the date and time of their appointment. Without requiring them to call, the online scheduling platform enables patients to reserve schedules within 20 seconds. In less than a minute, they could already be relieved to know that the medical assistance they need is just within their reach.

Minimal errors in scheduling. Through the online scheduling platform, your patients will no longer be bothered by receptionists who mumble or who seem to be eating their words. On your end, you would not end up losing patients because of miscommunication or misinterpretation. This will surely spare you from troubles and hassles from erring patients. Setting appointments through the online scheduling platform does not require talking to people. Everything is done through the web. Usual scheduling mistakes and problems such as schedule overlaps are also eliminated.

Usability with smartphones. Smartphones are no longer just a means of communication. These gadgets have also become productivity tools for most individuals. These gadgets allow patients to do more than just texting and calling. In fact, most users take advantage of their smartphone’s capabilities to carry out a wide range of tasks – from paying bills to checking their bank accounts. Scheduling appointments with your clinic should not be an exemption. By enabling your patients to book appointments through their smartphones, you will also be bringing your services closer to them.

Indeed, the era of the internet triggered the widespread preference of people to do common tasks online. This trend should not be unheeded by any industry, including your therapy clinic. Utilizing an online scheduling platform for your clinic would surely go a long way in maximizing opportunities. Surely, this will be a move you will never regret.

How Iridium Satellite Phones Benefit Business

Everything we do today, from our shopping errands and bill paying routines all the way to the way we view television, is satellite-based; our businesses are no different, at least not if they are running at optimal efficiency. Satellite usage enables any business to grow rapidly, reaching audiences never before deemed possible, and doubling their customer bases like wildfire in comparison to the results generated by the resources used even five years ago. There is a solution: Iridium Satellite Phone.

About Iridium Satellite Phones

One of the most important satellite-based systems used in business today is the Iridium Satellite Phone system. Iridium is a mobile satellite communications company which is all-inclusive from a genuinely global perspective. The business solutions provided by Iridium for the voice and data needs of the business world give your company incredible reach which spans the planet in its entirety.

While Iridium offers a variety of services and products, including phones, for use in a variety of settings and for many purposes, they also have every aspect of business satellite phone services completely covered. If your company has streamlined all of its functions and processes, and maintaining a dependable, near-real-time service satellite phone service is essential to its maintenance then Iridium is the company you are looking for.

What Iridium can do for your business

If you are expanding your business globally, or you already have and need to improve efficiency, Iridium has the technology you need to get the job done. Any business being conducted at any time and on any level as their network is fully ingrained and cross-linked and maintained by a number of ‘spares’ which are currently in orbit. To put it simply, there is nothing and no one you cannot reach and communicate with clearly and as needed thanks the Iridium’s business satellite phone services.

2015 will bring the unveiling of Iridium NEXT, a brand new enhancement which will bring incredible extras to Iridium customers. Iridium’s priority is to bring the needs of the organizational and business worlds, which consists of the people, to the forefront. By offering a variety of satellite telephone hand units (handsets) which communicate via the satellites on ships, aircraft, and on-ground vehicles Iridium is able to literally take your business and all of its aspects to a global level. To put it simply your business will never be the same. You will increase your customer or client base to a worldwide status by taking advantage of the ability to conduct business with anyone, anywhere, anytime.

When You Learn, Teach – 7 Strategies to Help Create Teachable Moments

“When you learn, teach.” Maya Angelou

This was a tough parenting week. This week presented challenges as a parent where the lesson learned will eventually come to the children, and certainly has been learned by the parent, but it is too soon for it to take root. However the questions that manifested from the ashes of the challenges have been something to really ponder and discuss to conclusion. The most powerful question to come out of this tough challenge in parenting has been, “How can we as parents, as adults, as grown-ups recognize a teachable moment for the sake of our children?

Don’t get me wrong, sometimes our kids or our neighbor’s kids push our buttons and we blank out on the fact that they are children in need of learning all kinds of lessons. Somehow we just react instead of taking a much needed deep breath before we speak. Knee-jerk reactions are normal but not always wise.

“[Kids] don’t remember what you try to teach them. They remember what you are.”
Jim Henson, It’s Not Easy Being Green: And Other Things to Consider

My youngest son encountered hate this week from his football coach. The story is actually not relevant. The questions come from how the coach handled a teaching moment or in this case didn’t handle a teaching moment. The coach got in my son’s face, the coach used adjectives and voice tone and body language that did not demonstrate good communication skills but instead demonstrated an abuse of his position as an authority figure, as a coach and as one of his classroom teachers. His actions were full of hate, anger, frustration and just plain poison. Where does the line get drawn for an adult who is not the parent to act as if he/she were the parent or to give themselves permission to act with even more authority?

As a parent my first reaction was to defend and protect my son. I listened to the story from my son’s point of view and realized that I have to know when to just listen and when to lend voice to how I was feeling. All I could do was write a letter. I didn’t send the letter but I needed to write down my feelings. I needed to get out how this whole situation could have been handled so much more diplomatically and so much more sympathetically had this coach, teacher, role model and adult been able to step outside of himself and look at what happened from a 16 year old point of view. Isn’t point of view (perspective) one of the first steps toward empathy?

As a parent with a child at this precarious age I have to learn and know when to step in and most of all when to step back and let my child start to handle things for himself. He has to be able to know deep inside that he can handle confrontation with adults, with anyone, in a mature, respectable, well thought out manner. He has to know the steps involved in how to respect everyone as human beings and then also those people that play significant roles in our lives, whether permanently or temporarily. He has to try on the clothes of the adult he hopes to be one day and although the clothes may not fit well right now he can become familiar with how they make him feel and he can foresee his future self wearing them very well.

There are steps we can all take to put us in the frame of mind to create teachable moments. Here are a few:

1- If you are dealing with a child smaller than you, first get down to their level, eye to eye, so that in the first place you are not abusing your taller position and causing the child to look way up at you and second so that what you are about to say becomes more powerful for them. If the child is a teenager like my son and tall like he is, sit down somewhere with that child. That act alone creates mindful space, respectable space for both of you and diffuses the tension immediately. With diffused tension, you as the adult can think more purposefully and more clearly to create the words that help form the teachable moment. Physically changing your own literal point of view puts you in a unique position of trying to see things from the other person’s point of view. This is the cornerstone of empathy.

“We begin to learn wisely when we’re willing to see world from other people’s perspective.”
Toba Beta, Master of Stupidity

2- Look the child directly in the eye and take a deep breath or two before speaking. Taking those nanoseconds to breathe helps gather your thoughts.

“Feelings come and go like clouds in a windy sky. Conscious breathing is my anchor.”
Thich Nhat Hanh, Stepping into Freedom: Rules of Monastic Practice for Novices

3- Start talking with your heart not your head. Even if there is a specific lesson to teach, your tone will convey the seriousness but your actions will convey the respect of each position in the relationship.

“Action expresses priorities.”
Mahatma Gandhi

4- Speak clearly. Speak purposefully, and speak with all the authority you have been given for the role you play in that child’s life. Respect the role you play. Don’t be the parent for that child if you are the coach or the teacher, unless you have been given permission to play the role of parent either by another important adult in that child’s life or by the child himself/herself.

“Always be a first rate version of yourself and not a second rate version of someone else.”
Judy Garland

5- Make sure there is follow through with what you are trying to teach. Is there a way to physically show the lesson trying to be taught? Actions speak louder than words. Get the child in touch with the action as often as possible. The lesson will have a lot more meaning. Make sure you validate respect for your own position but also for the fact that you understand that children make mistakes and that this is the time of their lives to make those mistakes and ultimately to learn from them. Make sure the child understands that the possibility exists that you were put in his/her life to help them learn a lesson.

“Wisdom equals knowledge plus courage. You have to not only know what to do and when to do it, but you have to also be brave enough to follow through.”
Jarod Kintz, $3.33

6- Remember above all else that you are not to sit in judgment. We all make mistakes, even as adults, no one is perfect. You are not G-d, you are not the jury. You are the example, the role model. You have the most important position of all to be able to influence this human being in the most uplifting and life changing way possible. The power you hold should only be used for good. Be careful with your words. Sticks and stones may very well break their bones but your words will sink inside forever. How do you want to be remembered by this person?

“The questions that we must ask ourselves, and that our historians and our children will ask of us, are these: How will what we create compare with what we inherited? Will we add to our tradition or will we subtract from it? Will we enrich it or will we deplete it?”
Leon Wieseltier

7- If you cannot find it in yourself to address the child directly and in the moment, tell the child that you need time to reflect and that you have every intention to address this situation with him/her as soon as you get clear with what you want to say. Take a day or just an overnight and write a letter. Get out all of your feelings on paper. Don’t send the letter unless it is your exact intention to do so. Re-read the letter over and over. Rehash the incident inside of your gut, your brain, your heart and come to terms with the words. If you don’t send the letter allow that the space you have just created for yourself to deal with the emotions can now create a teachable moment. Use the power you just created from your words and teach. You have an obligation to take what you have learned and teach the lesson.

“Each life experience poses this question: how do you want to be changed because of me?”
Mollie Marti

This all led me to think about how the football coach did not even attempt to find balance between my son’s actions and the hateful words and tone he used. There was no follow through; there was no calmness on another day to create another possible opportunity for a teachable moment. The football coach just let the hate sit in the air and in my son’s brain. It made for difficult learning when my son then had to sit in the coach’s classroom and respect this authority figure as his teacher as well.

This situation led me to ask:

Just how many hateful words are there that a balance can’t be found to exemplify right from wrong in any situation? Furthermore, I chose to break this thought down into 4 letter words. How many 4 letter hate words are there versus 4 letter kindness words?

It turns out that there are an abundance of 4 letter kindness words that outweigh the hate words almost 2-1.

Here is my challenge to you:

1- How many 4 letter kindness words can you think of and then use in the course of your week?

2- How many teachable moments can you create with the use of kindness words?

3- How can you pit the kindness words against the hate words so that it creates feelings that will empower you and your child and move you both forward toward goodness?

There will always be ugly days and ugly feelings but how we balance and combat those days and feelings can be empowered immediately with the armor we learn to use in kindness. Here is a little list to get you started:

Love/hate, kind/mean, hero/fool, goal/fail, will/weak… Good luck. Share with me your teachable moments and the words that empowered those moments.